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Customer Service
PRODUCT AVAILABILITY

Everything you see at miaasa.com is in stock. Each shoe is made and sent in tailor-made boxes that are created to keep our products in perfect condition.

PURCHASE A PRODUCT

To purchase a product, you will have to select it from the catalogue and add it to your “shopping bag”. Now you can continue navigating in the site to choose other articles or carry out the payment. If you want to buy more products of the same type, modify the amount of the chosen products directly from your shopping bag. If the quantity you require is not available, a warning message will appear.

COMPLETE AN ORDER

To complete an order, you will have to follow all the purchasing phases. After confirming the contents of your shopping bag, choose the payment method and continue. You can pay by credit card or opt for cash on delivery.

After successfully completing the procedure, you will receive a confirmation email that will also display your order in detail.

MODIFY AN ALREADY SENT ORDER

You can modify an already completed order only until it is in “confirmed” status. Once the order has been shipped, its content cannot be modified, nor can it be cancelled. In order to modify your order, please call our helping with your order ID.

EXECUTION TIME OF THE ORDER

Your order will be executed within 24/48 hours from the time of reception. Please remember that miaasa.com does not process deliveries on Sunday’s and bank holidays.

If you need help with a query that you cannot resolve via the afore mentioned, please do not hesitate to call our helpline (+9221 38694271, Mon-Sat 10am-6pm (Pakistan Standard Time), or cell phone (+923002275839). You can also email us at orders@miaasa.com.